StoreFront Terms of Service

**Last Updated: March 2026**‍ ‍

These Terms of Service ("Terms") govern your use of the StoreFront mobile application ("the App") operated by **Sprout Technology Pty Ltd** (ABN: 74 658 119 450) ("we", "us", "our"). By creating an account or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

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## 1. Eligibility You must be at least **13 years old** to create an account and use the App. If you are between 13 and 17 years old, you represent that you have your parent or legal guardian's permission to use the App. We may require verification of parental consent where required by applicable law (e.g., for users under 16 in certain EU member states). By creating an account, you represent and warrant that: - You are at least 13 years old - The information you provide is accurate and complete - You will maintain the accuracy of your information - Your use of the App does not violate any applicable law or regulation --- ## 2. Account Types The App offers two account types: ### 2.1 User Accounts (Buyers/Browsers) User accounts allow you to: - Discover fashion items through the swipe-based feed - Like, dislike, and save items to your wardrobe - Follow brands - Set fashion preferences to personalise your feed - View trending items and brands - Report inappropriate content ### 2.2 Brand Accounts (Sellers) Brand accounts allow you to: - Create and manage a brand profile - Upload and manage fashion items and collections - Access analytics about your items' performance - Receive performance notifications (milestones, engagement alerts) Brand accounts are responsible for the accuracy of all item listings, including descriptions, pricing, images, and tags. --- ## 3. User Conduct You agree not to: - Provide false or misleading information in your profile or listings - Upload content that infringes on intellectual property rights - Upload content that is hateful, discriminatory, sexually explicit, or otherwise inappropriate - Use automated tools, bots, or scripts to interact with the App - Attempt to circumvent rate limiting or abuse prevention measures - Interfere with or disrupt the App's operation - Harvest or collect information about other users - Use the App for any unlawful purpose - Create multiple accounts to evade restrictions We reserve the right to remove content and restrict or terminate accounts that violate these Terms, including through automated moderation systems. --- ## 4. Content and Intellectual Property‍ ‍### 4.1 Your Content You retain ownership of all content you upload to the App (including images, descriptions, and brand materials). By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and distribute your content within the App and on StoreFront's official social media channels (e.g., Instagram, TikTok, Facebook, LinkedIn, X) for the purpose of promoting the StoreFront platform. This licence ends when you delete the content or your account, except where your content has been shared with others and they have not deleted it. ### 4.2 Brand Item Listings Brand accounts are solely responsible for: - The accuracy of item descriptions, prices, and availability - Ensuring item images are genuine and not misleading - Compliance with consumer protection laws in their jurisdiction - Ensuring items comply with applicable product safety standards - Proper use of tags and categorisation ### 4.3 Our Intellectual Property The App, including its design, code, logos, and trademarks, is owned by Sprout Technology Pty Ltd. You may not copy, modify, distribute, or reverse engineer any part of the App without our written permission. --- ## 5. Shopping and External Links The App allows users to click through to external websites to purchase items ("Shop" links). When you click a Shop link: - You are redirected to the brand's own website or third-party marketplace - **StoreFront does not process, facilitate, or guarantee any purchases** - Your transaction is solely between you and the brand/seller - StoreFront is not a party to any sale and has no liability for products purchased, payment processing, delivery, returns, or refunds We recommend reviewing the terms and privacy policies of any external site before making a purchase. --- ## 6. Content Moderation and Reporting‍ ‍### 6.1 Reporting You can report items that violate our guidelines. Report categories include: - Incorrect tags - Hate speech - Nudity or sexual content - Copyright infringement - Other violations Reports are reviewed and actioned in accordance with our content moderation procedures. ### 6.2 Automated Moderation We use automated systems for: - Rate limiting to prevent abuse - Bot detection based on interaction patterns - Content filtering based on user age Users who repeatedly violate our rate limits or exhibit bot-like behaviour may have their accounts restricted. If you believe a restriction has been applied in error, contact us at contact@sprout.enterprises. --- ## 7. Privacy Your use of the App is also governed by our [Privacy Policy](https://www.sprout.enterprises/storefront-privacy-policy), which describes how we collect, use, and protect your personal information. By using the App, you acknowledge that you have read and understood our Privacy Policy. ### 7.1 Push Notifications The App may send push notifications to your device to keep you informed about activity relevant to your account. Notification types include: **For User accounts**: new items from brands you follow, trending alerts, promotional offers, and app updates. **For Brand accounts**: performance alerts (engagement milestones, view spikes), follower milestones, new follower notifications, weekly performance summaries, and platform updates. You can manage your notification preferences at any time through the notification settings within the App, or by disabling notifications for StoreFront through your device's operating system settings. Your push notification token is automatically removed when you sign out of the App. --- ## 8. Disclaimers‍ ‍### 8.1 No Warranty The App is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that: - The App will be uninterrupted, secure, or error-free - The content on the App (including item listings) is accurate, complete, or current - The App will meet your specific requirements ### 8.2 Australian Consumer Law Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any similar state or territory legislation that cannot be excluded, restricted, or modified by agreement. If our goods or services come with guarantees that cannot be excluded under the Australian Consumer Law, our liability for failure to comply with a consumer guarantee is limited to (at our election): resupplying the services or paying the cost of having the services resupplied. --- ## 9. Limitation of Liability To the maximum extent permitted by applicable law: - We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App - We are not liable for any loss or damage caused by items purchased through external links - Our total aggregate liability to you for all claims arising from or relating to the App shall not exceed AUD $100 or the amount you have paid us in the 12 months preceding the claim, whichever is greater - We are not liable for any action or inaction of Brand accounts, including the accuracy of their listings These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise). --- ## 10. Indemnification You agree to indemnify and hold harmless Sprout Technology Pty Ltd, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: - Your use of the App - Your violation of these Terms - Your violation of any third party's rights - Content you upload to the App - Items you list or sell through the App (for Brand accounts) --- ## 11. Account Termination‍ ‍### 11.1 By You You can delete your account at any time through the App settings. Account deletion is described in our Privacy Policy. ### 11.2 By Us We may suspend or terminate your account if: - You violate these Terms or any applicable policies - You engage in fraudulent or abusive behaviour - Your account poses a security risk - We are required to do so by law - We discontinue the App (with reasonable notice) We will endeavour to provide notice before termination, except where immediate action is necessary to protect the App or its users. --- ## 12. Governing Law and Dispute Resolution‍ ‍### 12.1 Governing Law These Terms are governed by and construed in accordance with the laws of the **State of Victoria, Australia**. You submit to the non-exclusive jurisdiction of the courts of Victoria. ### 12.2 EU Users If you are a consumer in the EU/EEA, nothing in these Terms affects your rights under mandatory consumer protection laws in your country of residence. You may bring proceedings in the courts of your country of residence. EU consumers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/ ### 12.3 Dispute Resolution Before initiating any formal legal proceedings, you agree to first contact us at contact@sprout.enterprises and attempt to resolve the dispute informally for a period of 30 days. --- ## 13. Changes to These Terms We may update these Terms from time to time. We will notify you of material changes by: - Posting a notice within the App - Updating the "Last Updated" date at the top of these Terms If you continue to use the App after changes take effect, you accept the updated Terms. If you do not agree with any changes, you should stop using the App and delete your account. For material changes that reduce your rights, we will provide at least 30 days' notice before the changes take effect. --- ## 14. General Provisions - **Severability** -- if any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. - **Entire Agreement** -- these Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the App. - **Waiver** -- our failure to enforce any provision of these Terms does not constitute a waiver of that provision. - **Assignment** -- we may assign our rights and obligations under these Terms. You may not assign yours without our written consent. - **Force Majeure** -- we will not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to: natural disasters, pandemics or public health emergencies, government actions or sanctions, internet or infrastructure outages, cyberattacks, war or terrorism, civil unrest, or power failures. --- ## 15. Contact Us If you have questions about these Terms: **Sprout Technology Pty Ltd** Email: contact@sprout.enterprises